In today’s remote work world, every important discussion happens over Zoom. So, it’s imperative to have a note-taking system in place — to capture knowledge, ideas, and action items discussed during Zoom calls. In fact, Zoom meeting notes have quickly become a place where we can preserve the insights from our meetings.
The good news is, it’s quite easier to take notes while you’re on a Zoom call if you have the right tool for the job. No need to switch between two monitors or rely on your memory dumps to remember the important information.
In this post, we’re going to show you how to take notes while on Zoom — using a free desktop app — Grain. We’ll also see how a Zoom note taking pro efficiently captures information with a simple system.
First things first. What is Grain?
Grain is a tool that helps you to record, transcribe, highlight and share important moments of the meetings in a highlight reel.
It is more than a Zoom note taker. You can create highlight clips, stories, and build a (spoken) knowledge base for your team. But for now, we’ll focus on how you can use Grain as a ‘Zoom note taking app’.
Step 1: Create your Grain account and workspace for free. It takes a minute to set up and then you’re good to go.
Step 2: Download Grain desktop app. Ideally, you’d like to have a notepad to take notes during your Zoom calls. This is where Grain desktop comes in handy!
You can take notes using Grain web as well. But notepad is the more efficient and faster way to capture the moments and jot down your thoughts.
Step 3: Just start typing your notes and press enter once done. Your note will be affixed to a time-stamp, enabling you to revisit the moment at a later point in time.
Once the meeting’s over, Grain automatically uploads your recording with transcript and your notes to the workspace. So, your meeting notes are always a search away!
We’ve talked to Guillaume “G” Cabane to learn how one can build a note-taking system and make it easier for their team to understand and review the meeting notes.
Former VP of Growth for Segment and Drift, G now advises some of the world’s fastest-growing companies (G2, Abstract, Gorgias). His commute may have shortened but his workday has not. As someone who's hopping from one meeting to another, we connected with G to learn how to take notes during Zoom calls.
“I am in back-to-back Zoom video calls with seven clients,” says G.
With non-stop Zoom meetings, G doesn’t have time between meetings to organize all of the action items, interesting client remarks, and moments of concern.
"Listening to every Zoom recording myself is valuable, but painful"
G explains, “I charge a lot per hour, which means there are high expectations and one of the obvious expectations is ‘G is going to follow up and do the things he’s committed to.’ I commit to a lot of things. I say ‘yes i’ll do that’ or ‘oh, this is a good idea I should follow up on.’”
Initially, one of the solutions G explored involved his executive assistant reading Zoom call transcripts, taking notes of action items and such, and then creating a report. Yet that proved less than ideal.
“That was problematic because my EA’s time is consumed at the same rate as my time, which isn’t great for her—or for my finances,” says G. “And my EA doesn’t necessarily know the subtleties of what’s going on in my brain such as ‘this moment in the meeting is good to highlight for myself and this other part should be shared with the client.’”
G then tried listening to all of the calls himself.
“Listening to every Zoom recording myself is valuable, but it’s a painful process,” says G. “I'm going to listen to the call carefully. I'm going to pause the recording. Take notes. I'm going to pause. Take notes. It takes me like two to three times the length of the call to extract all the value and summarize. It’s a painful process. It's slow.”
"There’s no other platform that I know of that enables me to—in just a second while talking, right now—take a note and create value in a call with someone.”
In his search for a tool that allows him to “pinpoint key moments of interaction” during calls, G found Grain.
“The thing I love most about Grain is the ability to quickly take notes during a call. There’s no other platform that I know of that enables me to—in just a second while talking, right now—take a note and create value in a call with someone.”
One of Grain’s early adopters, G developed his own system for quickly taking note of a key moment of interaction in a call—while still remaining engaged with the client. G uses a system of emojis found in the Grain desktop app for noting different types of key moments.
By quickly clicking an emoji, or briefly writing a time-stamped note, G can remain focused on his clients during calls—while his team has a system for easily reviewing all of the key moments after a meeting.
“I’m reaching out because your CEO said this. We should talk.”
G rarely shares an entire call recording with a client. Instead, he uses Grain’s recording editing capabilities to create a brief video highlight for his client.
“One way I love to share highlights is when the client’s CEO says something important such as “We don’t really do that growth tactic at this company.” He then contacts a VP responsible for that kind of tactic and says “I’m reaching out because your CEO said this. We should talk.” Basically put, G uses Grain’s brief video highlight feature “as a way to move [his] agenda.”
“Grain is hard-coded into my daily system,” says G. “I use Grain in every one of my calls. There’s no way I’m removing Grain. Time-saving 100 percent. Complete empowerment. There’s no way I could manage that number of Zoom calls and different customers without Grain.”
For highlights of our entire interview with G, watch the video here:
Meeting notes can ensure you're getting the most value out of Zoom calls and with Grain, it's never been easier to capture your ideas and action items. In addition, you can create custom workflows to move the information and action items from your meetings to other work tools.
Try out our ready-made and tested Zapier templates using Grain. Click the “Use this Zap” to get started.
Record, transcribe, clip, and share video from Zoom in real-time.